Frequently Asked Questions
Where is your business located?
We are based in Gilbert, Arizona, United States.
What are Homety's return conditions?
For detailed information about our return policy, please see the "Return and Refund Policy" page on our website.
Will I receive a confirmation email after placing an order?
Once you have completed your order, you will automatically receive a confirmation email confirming your order details.
How do I start a return?
To initiate a return, please contact us at info@homety.shop and our team will guide you through the process.
Are there any product exclusions or restrictions?
All products are eligible for return within 30 days, as outlined in our Return and Refund Policy. Please check the product page for any specific notes regarding exceptions.
How long does shipping take?
For detailed information about processing and delivery times, please see our Shipping Policy.
What payment methods do you accept?
We accept payments through Shopify Payments, including major debit and credit cards such as Visa, Mastercard, and American Express.
Contact Us
For further assistance, please contact our customer support team:
Business Name: Homety
Address: 4608 S Twinleaf Dr, Gilbert, AZ 85297, United States
Phone: +1 9253285218
Email: info@homety.shop