Refund policy

Homety Return and Refund Policy

When you place an order with Homety, you agree to the following policies designed to ensure clarity and convenience around returns and refunds within the United States.

A. 30 Day Return Policy

You may request a return within 30 days of receiving your order. We accept returns for both defective and non-defective products. If you simply change your mind, you are still welcome to return your item within this window, provided it remains in original condition, unused, unworn, with tags, and in its original packaging.

B. How to Process a Return

Returns are accepted by mail only. To start a return, please email us at info@homety.shop. Once your request is approved, we will provide a free return shipping label along with detailed instructions. Returns sent without an approved request will not be accepted.

C. Damaged or Incorrect Items

Please inspect your order upon arrival. If any items are damaged, defective, or incorrect, please contact us right away at info@homety.shop. This helps us promptly address any issues and provide a resolution.

Delivery times for exchanged items will vary depending on your location.

D. Exchanges

Exchanges are available for items with defects, incorrect sizing, wrong items, or damaged products. To request an exchange, reach out to info@homety.shop for assistance.

E. Restocking Fees

We do not charge any restocking fees on returned items.

F. Refund Process

Once we receive and inspect your return, we will notify you of the approval status of your refund. Approved refunds will be processed to your original payment method, typically within 15 business days of us receiving your returned item.

G. No Retroactive Discounts

Refunds cannot be issued for discounts not applied at checkout. Please apply any discount codes during the purchase process, as we cannot make adjustments afterward.

For any questions or further assistance, reach out to our customer service team at info@homety.shop.

Thank you for choosing Homety. We look forward to serving you!

Contact Us

For prompt assistance, please contact our customer support team:
Business Name: Homety
Address: 4608 S Twinleaf Dr, Gilbert, AZ 85297, United States
Phone: +1 9253285218
Email: info@homety.shop