Frequently Asked Questions

Frequently Asked Questions

Where does Homety ship?

Homety currently lists shipping to eligible addresses in the United States. Available delivery options are shown at checkout.

How long does delivery take?

The current estimate is 5–11 days for eligible orders. This is an estimate; actual delivery can vary.

Is shipping free?

Shipping is free where the product page and checkout explicitly show free shipping. Check the final order summary before payment.

What is your return period?

Return requests may be made within 30 days of delivery for eligible items, subject to our Returns & Refunds Policy and applicable law. Contact support before sending an item back.

How can I contact support?

Email info@homety.shop or call +1 (925) 328-5218. Hours: Monday–Friday, 9:00 AM–5:00 PM Eastern Time.

Where can I find tracking information?

Check your order confirmation and shipping notification for available tracking details. Contact us with your order number if you need help.